Privacy Policy

We collect information that you provide directly to us and information that is automatically collected when you use our services. Information You Provide: • Personal identification information (name, email, phone number, address) • Moving details (pickup and drop locations, dates, items to be moved) • Payment information (processed securely through third-party payment processors) • Communication preferences • Feedback and reviews Automatically Collected Information: • Device information (IP address, browser type, operating system) • Usage data (pages visited, time spent, clicks) • Location data (if you enable location services) • Cookies and similar tracking technologies We collect this information to provide, maintain, and improve our services, process transactions, send communications, and comply with legal obligations.

We use the information we collect for various purposes: Service Delivery: • To provide moving and relocation services • To process and manage bookings • To communicate about your move • To send service updates and confirmations Business Operations: • To improve our services and customer experience • To analyze usage patterns and trends • To personalize your experience • To develop new services Communication: • To send promotional materials (with your consent) • To respond to your inquiries and requests • To send important service-related notices • To provide customer support Legal Compliance: • To comply with legal obligations • To protect our rights and property • To prevent fraud and abuse • To ensure safety and security

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances: Service Providers: • We share information with trusted service providers who assist us in operating our business • These include payment processors, email service providers, and analytics services • All service providers are bound by confidentiality agreements Business Transfers: • In the event of a merger, acquisition, or sale, your information may be transferred • You will be notified of any such change in ownership Legal Requirements: • We may disclose information if required by law or legal process • We may share information to protect our rights, property, or safety • We may share information to prevent fraud or abuse With Your Consent: • We may share information with your explicit consent • You can withdraw consent at any time

We implement appropriate security measures to protect your personal information: Technical Safeguards: • SSL encryption for data transmission • Secure servers and databases • Regular security audits and updates • Access controls and authentication Organizational Measures: • Employee training on data protection • Limited access to personal information • Confidentiality agreements with staff • Regular security assessments However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information: Access: • Request access to your personal information • Receive a copy of the data we hold about you Correction: • Request correction of inaccurate information • Update your personal details Deletion: • Request deletion of your personal information • Subject to legal and contractual obligations Objection: • Object to processing of your information • Opt-out of marketing communications Data Portability: • Request transfer of your data to another service • Receive your data in a structured format To exercise these rights, please contact us at privacy@yourchoice.com. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to enhance your experience: Types of Cookies: • Essential cookies (required for website functionality) • Analytics cookies (to understand usage patterns) • Marketing cookies (to deliver relevant advertisements) Cookie Management: • You can control cookies through your browser settings • Disabling cookies may affect website functionality • We use both session and persistent cookies Third-Party Services: • We use Google Analytics and other analytics services • These services may use cookies and tracking technologies • Please review their privacy policies for more information

Our website may contain links to third-party websites or services: External Links: • We are not responsible for the privacy practices of external sites • We encourage you to review their privacy policies • Clicking external links is at your own risk Third-Party Services: • We may integrate third-party services (payment processors, maps, etc.) • These services have their own privacy policies • Your use of these services is subject to their terms

We retain your personal information for as long as necessary: Retention Periods: • Active customer data: For the duration of our business relationship • Booking records: 7 years (for legal and tax purposes) • Marketing data: Until you opt-out or request deletion • Analytics data: Aggregated and anonymized data may be retained longer Deletion: • We delete personal information when no longer needed • Deletion requests are processed within 30 days • Some information may be retained for legal compliance

Our services are not directed to individuals under the age of 18: Age Requirement: • You must be at least 18 years old to use our services • We do not knowingly collect information from children • If we become aware of such collection, we will delete it immediately If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your information may be transferred and processed outside India: Data Transfers: • We may use service providers located outside India • We ensure appropriate safeguards are in place • We comply with applicable data protection laws Safeguards: • Standard contractual clauses • Adequate data protection measures • Compliance with local regulations

We may update this Privacy Policy from time to time: Updates: • Changes will be posted on this page • We will notify you of significant changes via email • The "Last updated" date will be revised Your Rights: • Continued use after changes constitutes acceptance • You can review the policy anytime on this page • Contact us if you have questions about changes

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Privacy Officer Email: Yourchoicepackersandmovers@gmail.com Phone: +91 8209029202 Address: 123 Business Park, Sector 18, Gurgaon, Haryana 122015, India We are committed to addressing your privacy concerns and will respond to your inquiries promptly.